Refund Policy

Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your order, here's how to proceed.

Right of Withdrawal

In accordance with European and French legislation, you have a period of 14 days from the receipt of your order to return an item to us, without having to provide any justification.

Return Conditions

To be accepted, the returned product must:

• Be in its original, unused condition
• Be in its original packaging
• Be accompanied by the invoice or order form

Return Procedure

1. Contact us at [to be completed] to inform us of your wish to return an item
2. We will provide you with the return address
3. Ship the product at your expense (return shipping costs are your responsibility)

Refund

Upon receipt and verification of the returned product, we will process the refund within 14 days via the payment method used during the order.

Defective Products

If you receive a defective or damaged product, contact us immediately at [to be completed] with a photo of the product. We will cover the return costs and offer you a replacement or a full refund.

Contact

For any questions regarding a return or refund: [to be completed]